Your analysts' workspace. The dashboard is where cases are claimed, reviewed across every dimension of the assessment, and decided under the completeness gate.
The case queue
Initiated
Applications created but not yet submitted.
Unassigned
Submitted and waiting for an owner, with one-click self-claim.
Under review
Cases currently being worked.
Rejected
Declined applications.
Account views cover the post-decision population: active, on hold, dormant, and closed. Separate views track all deadlines and past-due deadlines, fed by the due dates on case notes, and a notification bell surfaces new submissions, assignments, and information-request responses so work is discovered without polling.
Reviewing a case
Each application opens into a set of tabs.
Tab
What it gives the analyst
Overview
Headline verdict, key facts, any escalation reasons, and the most recent activity on the case.
Application data
Everything the applicant submitted, section by section, with the answers accepted from closed information requests shown as additional information.
Documents
The required-document checklist with status, classified uploads viewable in place, and a one-click request on any missing or expired row, which opens the Requests tab with that document prefilled.
Ownership
The beneficial-ownership tree with effective ownership per person, per-node screening, and any ownership or identity issue the platform found in the submitted data, with a guided fix.
Sanctions
Screening results per related party and the full match record behind each hit, with per-hit confirm / false positive / mark reviewed disposition and a warning when results are stale.
Adverse media
Findings grouped into cases for review across parties, with per-source relevance annotation, plus re-screen.
Risk evaluation
The rating and class, the per-category breakdown, the analyst sign-off panel, per-category override with a mandatory reason, and re-evaluate.
Notes
Internal case notes, each with an optional due date and assignee. Dated notes feed the deadline views.
Report
A branded, exportable PDF of the full assessment.
Requests
Compose an information request from typed items: a question, a correction to a specific answer, or a document, with a cover note the applicant sees. Review each answer, accept it or send it back for another round with an internal note. The request closes itself once every item is accepted.
Decision
Approve, reject, or hold, under the completeness gate and maker-checker, with the decision history beneath.
Manage
Admins only: access lock, reissue the sign-in link, manage members, change the intake pair.
Making a decision
The Decision panel shows a readiness summary: every gate that must pass before approval, and which ones currently do not. An analyst proposes an approval, moving the case to Pending approval; a different admin countersigns. Rejections and holds apply directly. Asking the applicant for something is done from the Requests tab, and any decision taken while a request is still open cancels that request.
The gate is enforced, not advisory
The readiness summary reflects the same conditions the platform enforces. An approval that does not meet them cannot be recorded, whoever attempts it. The full list is in Onboarding lifecycle.
Screening dispositions are covered in Screening, and the sign-off and override mechanics behind the risk evaluation tab in Risk rating.